Retail and Supply Chain Planning

To resolve supply chain complexities, organizations must devise plans for retail dispensation and inventory efficiency in tandem. HCLTech offers an integrated supply chain planning process that is simple, fast, and cost-optimized.

Overview

The retail industry is witnessing a paradigm shift. Rapidly evolving technologies, changing customer expectations, and emerging digital firms are driving widespread disruption. Clearly, from a plethora of new products, markets, and customer segments to the burgeoning expansion of sales and marketing channels (like mobile and social commerce), retail is at a tipping point. Customers are now demanding rich shopping experiences that are personalized, hyper-connected, and engaging. Additionally, several forces are revolutionizing the landscape: the explosion of data and connected devices, software defined infrastructure, cloud enabled as-a-service and experience, and outcome-driven digital platforms. This makes it imperative for retailers to showcase agility in tech adoption and business process optimization.

In fact, 21 CE organizations are recognized by five key tenets: experience-centricity, outcome-based, agile and lean-focused, service-oriented, and ecosystem-driven.

However certain challenges remain. These include lack of business models, siloed applications, and the inability to deploy new technologies. These impede the delivery of a seamless, omnichannel shopping experience. To overcome these obstacles and future-proof businesses, a robust and end-to-end strategy is the need of the hour.

Business Segments

Specialty Retailer

Fashion & Apparel

Restaurants

Solutions

Retail Connect

Mobility solutions that incorporate latest technological trends such as NFC, coupons/payment, geo-fencing alerts, etc

Food Safety and Traceability

Our Track and Trace solution helps in ensuring compliance with food safety regulations with complete visibility of supply chain

Portfolio Optimisation

Make informed decisions by analyzing your competencies and gaining insights across the IT landscape and business value chain

OCEAN

Analyze your existing business process and identify the areas of improvement

Retail Enterprise Collaboration

Enhance the quality of communication, the speed of collaboration and employee engagement

Integrated Retail Planning

Integrated Retail Planning framework helps align your supply chain and merchandize plan with long term business strategies

MyStore Dashboard

The real-time IT and business monitoring solution which helps you obtain actionable insights

Mappin

Mappin is a browser based tool that helps smoother onboarding of trading partners

Vendor Audit and Compliance

This tools empowers you with end to end visibility of vendors compliance and execptions

BlinkE-On Demand Ecommerce

Enhance your digital business in cost effective and agile manner using our BlinkE architecture

Real-time In-store Insights

Reimagine in-store experience for the next-gen shopper

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