Banking IT services are a way for banks and financial services companies to improve operational efficiency, drive innovations across their conventional business processes, and introduce the next-gen digital experience for their clients.
Banking IT Services We Offer
The banking landscape is transforming at a rapid pace. Digital disruptions driven by intelligent automation and open banking are forcing banks to reimagine their operating models. Today, banking customers demand a superior customer experience and hyper-personalized products and services. This has created an urgency for banks to become on-demand ecosystem providers, offering embedded products and services such as Buy Now Pay Later (BNPL) and digital assets. They must remain relevant and avoid disintermediation, as competitors—including fintech, big tech, and retailers—encroach into their territory.
Most next-gen solutions are AI-driven and will increasingly encapsulate blockchain and cryptocurrencies. They will support intelligent, proactive financial planning and lifestyle choices, including transparency around the environmental impacts of those choices. The Metaverse looms large on the horizon—what will money look like and what services will be needed here? In parallel, an increased focus on regulation and ESG will put additional pressure on banks.
Banks need to be ready to navigate this challenging business scenario by smartly using their technology assets and investments, as well as opening themselves for collaboration. For embedded and contextual banking, banks are now increasingly partnering with fintech and non-financial firms to bridge gaps within their customer offerings and shared systems landscape. HCLTech has always been at the forefront of solving real business problems through best-in-class services and technology offerings. Our engineering DNA and philosophy of ‘ideapreneurship’ ensure continuous collaboration and support for our clients at every step of their transformation journey. We believe in a co- innovation approach to help banks and financial services firms become future-proof and evolve as leaders in their respective business areas.
Solutions
Digital transformation consulting
Whether you need to develop an enterprise digital strategy or move to a new technology platform, ScienceSoft will work closely with you to improve your IT ecosystem. Our IT consultants will help you identify how banking solutions can reinvent your business, as well as help you choose the most suitable platform, and estimate costs.
IT-based customer experience consulting
With 11-year experience in developing CXM solutions, ScienceSoft clearly understands what makes excellent customer experience and how software can optimize and enhance all stages of the CXM cycle. Our CX consultants will guide you through a variety of solutions for customer experience management helping to choose and implement the most suitable ones.
Solution implementation
Backed by deep expertise in implementing platform-based solutions, ScienceSoft can meet the ever-changing needs of any banking environment at any scale. To reflect your bank’s unique business models, we can create a solution from scratch thereby satisfying your needs much more precisely than any off-the-shelf product.
Solution maintenance and support
In case you need a dedicated IT team to upgrade your banking software, ScienceSoft can ensure support and maintenance services. With ScienceSoft’s help, you can reduce the cost of technical support as well as get upgrades, design update, performance tuning, and patches for your banking systems.
